jilipa Terms & Conditions

1 Definitions

In this Agreement, the following terms shall have the meanings set out below:

• "Platform" means the jilipa website accessible at jilipa.cam, including all games, features, interfaces, and services offered therein.
• "Account" means the registered player account created by a User upon successful completion of the jilipa registration process.
• "Balance" means the total amount of Philippine Peso (₱) held in a Player's jilipa Account, including real-money funds, bonus credits, and cashback balances.
• "Bonus" means any promotional credit, free spins allocation, cashback amount, or other incentive offered by jilipa to Players, subject to associated terms.
• "Game" means any casino game, live dealer table, slot machine, sports betting market, bingo room, or other wagering product made available on the Platform.
• "Prohibited Jurisdiction" means any country or territory from which access to jilipa is restricted by applicable law or jilipa's operational policies.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming operations in the Philippines.
• "Verification Documents" means government-issued identification and supporting documents that jilipa may require for identity verification, age verification, or anti-money laundering compliance purposes.

2 Eligibility

Access to and use of the jilipa Platform is subject to the following eligibility requirements:

• You must be at least twenty-one (21) years of age at the time of registration and at all times during your use of the Platform. This age requirement is mandated by Philippine law and PAGCOR regulations applicable to online gaming in the Philippines.
• You must be a natural person. Corporate entities, partnerships, and other legal entities are not permitted to register Accounts on jilipa.
• You must not be a resident of, or accessing jilipa from, any Prohibited Jurisdiction where online gambling is prohibited by law.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you. If you are under legal guardianship or have otherwise been declared legally incapacitated, you are not eligible to use the Platform.
• You must not be a current employee, contractor, officer, or director of jilipa, or an immediate family member of such a person.

3 Account Registration and Management

To access jilipa's games and services, you must register an Account. The following conditions apply to Account registration and management:

• One Account per Player: Each natural person is permitted to hold only one Account on jilipa. Creating duplicate or multiple Accounts is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of all Balances therein.
• Accurate Information: You must provide complete, accurate, and truthful information during registration and must promptly update your Account information if any details change. jilipa reserves the right to verify any information you provide at any time.
• Account Security: You are solely responsible for the security and confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party.
• Unauthorized Access: You must notify jilipa immediately at [email protected] if you become aware of or suspect unauthorized access to your Account. jilipa will not be liable for any losses incurred as a result of unauthorized access caused by your failure to maintain the security of your credentials.
• Account Closure: You may request the closure of your Account at any time by contacting jilipa's support team. Any real-money Balance remaining in your Account at the time of closure will be refunded to your registered payment method, subject to satisfactory completion of identity verification and any applicable withdrawal conditions.

4 Deposits, Withdrawals, and Payment Terms

All financial transactions on jilipa are conducted in Philippine Peso (₱). The following terms apply to deposits and withdrawals:

• Accepted Payment Methods: jilipa accepts deposits and processes withdrawals via GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, QR Ph, GrabPay, InstaPay, PesoNet, and 7-Eleven CLiQQ, subject to availability and applicable limits.
• Minimum Deposit: The minimum deposit on jilipa is ₱100. Specific payment methods may carry different minimum amounts as notified within the cashier interface.
• Deposit Processing: Deposits made via GCash and Maya are typically credited to your jilipa Balance within thirty (30) seconds. Bank transfer deposits are credited within one (1) to two (2) banking days, subject to the processing times of the originating financial institution.
• Withdrawal Eligibility: Withdrawal requests may only be submitted to a payment method registered in your own name. Third-party withdrawals are not permitted. jilipa reserves the right to require identity verification before processing any withdrawal.
• Withdrawal Processing Times: GCash and Maya withdrawals are processed within one (1) to three (3) hours for standard verified accounts. Bank transfer withdrawals are processed within one (1) to two (2) banking days. VIP tier accounts may be eligible for priority processing.
• Transaction Fees: jilipa does not charge fees on deposits. Any fees shown during the deposit process are levied by the relevant payment provider, not jilipa. Withdrawal fee schedules, if any, are published within the cashier interface.
• Anti-Money Laundering: jilipa is obligated to comply with Philippine anti-money laundering laws and regulations. jilipa may request documentation to verify the source of funds for deposits above specified thresholds and reserves the right to delay, suspend, or decline transactions that raise compliance concerns.

5 Bonuses, Promotions, and Wagering Requirements

jilipa may offer Bonuses and promotional offers to Players from time to time. All Bonuses are subject to the following general terms, in addition to any specific terms communicated alongside the relevant offer:

• Wagering Requirements: Unless otherwise stated, all Bonuses are subject to a wagering requirement before any associated winnings may be withdrawn. The applicable wagering multiplier will be communicated clearly with each specific offer.
• Eligible Games: Not all games contribute equally to wagering requirements. Live dealer games, certain table games, and other specified titles may contribute at a reduced rate or not at all. Eligible games and contribution rates are published within each promotion's specific terms.
• Validity Periods: All Bonuses expire after a specified validity period. Bonus funds and associated winnings that are not wagered through within the validity period will be forfeited automatically.
• Bonus Abuse: jilipa actively monitors for bonus abuse, including but not limited to: creating multiple Accounts to claim Bonuses repeatedly, exploiting technical errors, wagering in patterns designed to circumvent bonus terms, and colluding with other Players. Where abuse is identified, jilipa reserves the right to void Bonuses and any associated winnings and to suspend or terminate the relevant Account.
• Withdrawal with Active Bonus: If a Player withdraws funds while a Bonus is active, the Bonus balance and any associated winnings may be forfeited. Players should review active Bonus terms before submitting a withdrawal request.

6 Gameplay Rules and Technical Provisions

The following rules govern your participation in games on the jilipa Platform:

• Game Rules: Each game on jilipa is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you confirm that you have read and understood the applicable game rules.
• RNG and Fair Play: All slot and table games on jilipa that use Random Number Generator (RNG) technology are independently audited. Game outcomes are not influenced by bet size, account history, or any external factor. Published Return to Player (RTP) percentages are accurate.
• Technical Malfunctions: In the event of a technical malfunction, game error, or system failure that affects the outcome of a game round, jilipa reserves the right to void the affected round and return any stakes wagered. jilipa will not be liable for any losses alleged to arise from technical errors where jilipa has taken reasonable steps to identify and rectify the issue.
• Disputed Outcomes: If you believe a game outcome is incorrect, you must submit a dispute to jilipa's support team within fourteen (14) days of the relevant game round. Disputes submitted after this period may not be investigated.
• Responsible Game Limits: Players may voluntarily set betting limits, session duration limits, and loss limits from their Account settings. These limits take effect within the timeframe specified in the Responsible Gaming section of the Platform.

7 Prohibited Conduct

The following conduct is strictly prohibited on the jilipa Platform. Engaging in any prohibited conduct may result in immediate Account suspension, termination, Balance forfeiture, and referral to Philippine law enforcement authorities where appropriate:

• Using automated software, bots, scripts, or any technology designed to interact with the Platform without human intervention.
• Colluding with other Players or third parties to gain an unfair advantage in any game.
• Using the Platform for any purpose connected with money laundering, terrorism financing, or any other criminal activity as defined under Philippine law.
• Exploiting software bugs, glitches, or technical errors for financial gain. Players who discover errors must report them to jilipa support immediately.
• Engaging in chargebacks or payment disputes that are not based on genuine unauthorized transactions.
• Impersonating any other person, including jilipa staff, in any communication or interaction on the Platform.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or any other technology designed to circumvent geographic restrictions.
• Assisting or enabling any third party to engage in any of the above prohibited conduct.

8 Intellectual Property

All content on the jilipa Platform, including but not limited to software, game assets, graphics, logos, text, trademarks, and design elements, is the exclusive intellectual property of jilipa or its licensed third-party game providers and is protected by applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not grant you any right to copy, reproduce, distribute, publicly display, reverse engineer, decompile, or create derivative works from any part of the Platform or its content.

Any unauthorized use of jilipa's intellectual property may result in civil and criminal liability under the Intellectual Property Code of the Philippines (Republic Act No. 8293) and other applicable laws.

9 Disclaimer of Warranties and Limitation of Liability

The jilipa Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable Philippine law:

• jilipa makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the Platform or any game offered thereon.
• jilipa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including any loss of data, loss of profits, or loss of goodwill.
• jilipa's aggregate liability to you for any claim arising under or in connection with this Agreement shall not exceed the total amount of your net deposits during the thirty (30) days preceding the event giving rise to the claim.
• Nothing in this Agreement excludes or limits jilipa's liability for death or personal injury caused by its own negligence, fraud, or any other liability that cannot be excluded by law.

You acknowledge that gambling involves risk and that you may lose the money you wager. jilipa accepts no liability for any losses incurred as a result of normal gameplay outcomes.

10 Responsible Gaming

jilipa is committed to promoting responsible gambling and minimizing the potential for gambling-related harm among its players. The following responsible gaming tools and policies apply to all jilipa Accounts:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their Account settings. Requests to decrease a limit take effect immediately. Requests to increase a limit are subject to a cooling-off period as specified in the Platform's responsible gaming settings.
• Session Time Limits: Players may set maximum session duration limits. Once the limit is reached, the Player will be logged out automatically.
• Loss Limits: Players may set limits on the maximum amount they are willing to lose within a specified period.
• Self-Exclusion: Players who feel they need a break from gambling may request a self-exclusion period of a defined duration (minimum 24 hours, up to permanent). During a self-exclusion period, the Player's Account will be suspended and marketing communications will cease.
• Cooling-Off Period: A shorter temporary pause option is available for Players who need a brief break without committing to full self-exclusion.
• Reality Checks: Players may enable periodic notifications that display session duration and net gaming activity to promote awareness of time and spending.

11 Privacy and Data Protection

The collection, processing, storage, and use of your personal data by jilipa is governed by jilipa's Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account on jilipa, you acknowledge that you have read and understood jilipa's Privacy Policy.

jilipa processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws. jilipa will not sell your personal data to third parties for marketing purposes. Data shared with payment processors, game providers, and regulatory authorities is done so only to the extent necessary for the operation of the Platform and compliance with applicable law.

12 Amendments to These Terms

jilipa reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jilipa will notify registered Players via email or through a prominent notice on the Platform no less than seven (7) days before the changes take effect, except where a shorter notice period is required by law or by a regulatory authority.

Your continued use of the jilipa Platform following the effective date of any amended Terms & Conditions constitutes your acceptance of those amendments. If you do not agree with any amended terms, you must cease using the Platform and may request Account closure in accordance with Section 3 of this Agreement.

The current version of these Terms & Conditions is always accessible at jilipa.cam/terms-conditions. We encourage Players to review this page periodically.

13 Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

In the event of any dispute arising out of or in connection with this Agreement or your use of the jilipa Platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. Any dispute that cannot be resolved through negotiation within thirty (30) days shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.

Nothing in this section prevents jilipa from seeking urgent injunctive or other equitable relief from any court of competent jurisdiction to protect its intellectual property rights or to prevent unauthorized use of the Platform.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jilipa Platform, please contact jilipa's support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly inside the jilipa Platform after login.

jilipa aims to respond to all written inquiries within two (2) business days. For urgent account or payment issues, live chat is the recommended contact method as it provides the fastest response time.